Faq

Your guide to our ‘Gold Touch’ services and the life-changing mission behind every appointment in Ongata Rongai.

Frequently Asked Questions

Find clarity for your next transformation while learning how we support the resilient hearts and sustainable futures of the Nairobi community.

We are proudly based in the heart of Ongata Rongai, providing a luxury sanctuary for clients across Nairobi and Kajiado County. We offer our signature "Gold Touch" experience.

Serenity is more than a salon; it is a social enterprise. Every service you book directly funds vocational training and provides dignified, stable employment for resilient women and single mothers. Your choice helps team members like Sophia and Mercy build sustainable futures for their families.

The "Gold Touch" is our commitment to uncompromising excellence. It means we use only premium products, follow international professional standards, and ensure every client -regardless of the service- leaves feeling restored, confident, and valued.

 

Booking is simple and fast. You can reach us directly via WhatsApp at +254 794 252 709 to schedule your session, inquire about specific services, or request a personalized beauty consultation.

Yes. Our Professional Barbering Services are designed specifically for the modern gentleman. We offer precision fades, luxury beard grooming, and hot towel treatments in a sophisticated environment that values both style and mentorship.

Absolutely. We invite you to visit our retail section in Ongata Rongai to explore our curated collection of Refillable Perfumes, Premium Hair Products, and inclusive Cosmetics. Every product purchase contributes to our "Resilience Fund" for our team.

Yes. While our mission is humanitarian, our results are professional. Our team consists of skilled experts who have undergone rigorous training to master their craft, ensuring that the "lived experience" of our staff is matched by world-class technical ability.

We are open to serve the Nairobi community from 8:00 AM till late, Monday through Saturday. We recommend booking in advance via WhatsApp to secure your preferred time slot.

Experience Beauty with a Purpose

Every booking at our Ongata Rongai emporium is an investment in human dignity. Treat yourself to the “Gold Touch” while helping us turn lived experience into sustainable opportunity for resilient women across Nairobi.

Experience the ‘Gold Touch’. We are a social enterprise where premium grooming and beauty meet a life-changing mission to restore dignity and build sustainable futures in Ongata Rongai.

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771-00511, Ongata Rongai, Kenya

+254715992851

hello@serenitypony.co.ke

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